“JM2’s USP is that it thinks differently to other contractors. They know they aren’t just there to perform a task on site. They take every instruction as an opportunity to make a difference to the safety and comfort of our residents. Their efficient processes have also made it a pleasure to work with them. Their property manager care pack is another testament to their continual efforts to enhance their service. They have made a lasting impression on me, my team and our residents.”

“JM2 understands that need to continuously improve and the level of reporting they give us saves our team on average 40 man hours every month and arms them with the detail they need to share with residents. We often pass on JM2’s own reports, which saves us time and gives our clients better detail than ever before. JM2’s the only company we see taking advantage of technology to improve its service offering and this for us makes them stand out from the competition. They understand that our performance as managing agents depends on the service provided by our contractors.”

“It’s the little things that make a difference. JM2’s MD is always available on the phone, or to meet face to face to gain feedback on their service and they’re great at suggesting site improvements. The property manager service programme has been transformational, saving us so much time and operational costs. I now rely on them as one of my main contractors.”

“JM2 has played a key role in helping us provide a greater service to our customers, in a shorter period of time. By providing us with full reports of their work, I have a full view of the property and can see the thorough job they do every time. We use them on a weekly basis for communal cleaning and for ad hoc deep cleaning projects and they always perform as expected. I have saved X hours in the last year in site visits to review cleaning and grounds maintenance which has enabled me to provide residents with more attention on other issues.”

“JM2 understand the need to continuously improve and it’s platform and the level of reporting it gives us, saves our team countless hours every month and arms them with the detail they need to share with residents. We often find ourselves passing on JM2’s own reports, which saves us time and gives our clients better detail than ever before.”

“My leaseholder informed me that your guys were simply first class! From the way they took the time to speak to residents, being extremely personable. Down to attending to areas communally, which residents we’re having to do themselves as a result of cleaners not attending to it.

From day one I’ve been in awe of the way you guys work and I’m absolutely delighted that I received this feedback. I don’t normally do these things but I just wanted to bring it to your attention, as sometimes it’s important for you & your cleaners to know that their good work is being recognised and received well. So long may it continue!”

“As people only tend to contact each other when there is an issue, I thought I would drop a quick note to comment on how diligent, friendly and courteous the replacement cleaner was this week. Nice job.”

“Since winning the support services contract for Streamlight Tower JM2 have impressed me and more importantly the tower’s residents, who are extremely happy with the internal and external cleaning services provided by JM2. I would thoroughly recommend their services to any property or facility manager.”

“External periodic cleaning of our glass atrium roof and canopies have always been a problem for us, due to access issues and ongoing opening hours of the centre. JM2 managed to develop a flexible safe system of work that has allowed us to keep the glass structures of the building clean all year round with a minimum amount of disruption.”

“I have been appointing JM2 to provide various services from interior cleaning to windows on a number of our developments since 2014. To date I have been very impressed by their professionalism, value for money and speed to resolve problematic issues. In particular I have found the receipt of reports, including photos and a list of possible defects in the common areas to be invaluable and a very helpful tool between site visits. I am more than happy to recommend them as a company.”